PAL to introduce new normal procedures during GCQ

May 30, 2020

THE country’s flag carrier Philippine Airlines (PAL) said it welcomes the opportunity to resume regular commercial operations following the government’s decision to upgrade certain areas of the country, including the National Capital Region (Metro Manila), to General Community Quarantine (GCQ) status starting June 1.

PAL spokesperson Ma. Cielo Villalun said they are closely coordinating with local and national government authorities on the necessary implementing rules and arrangements to finalize their routes and flight schedules.

“As soon as these are finalized, we shall inform the public of the flights and routes we shall operate,” Villaluna said, adding that ‘new normal’ procedures will be implemented fully during GCQ.

At present (MECQ), we are implementing new normal procedures too. But a finalized set of new normal procedures will be in place by June 1, Villaluna added.

The check-in counters at the airport will have a new look and feel aside from acrylic barriers serving as protective shield which were installed on orders of Manila International  Airport Authority (MIAA) general manager Ed Monreal.

There will now be comnunication standees to guide passengers, stuncheons in between lanes, full deployment of social distacing managers and boarding by  batches among others.

“Our intensive aircraft disinfection cafter every  flight continues. We have hepa filters in all our aircraft. Our crew are each provided their own PPEs,” Villaluna added.

“The enhanced norms on safety will be present and are calibrated accordingly. In PAL, our new normal procedures apply to our flights within ECQ, MECQ and the upcoming GCQ. Whether ECQ/ MECQ/GCQ, we follow "new normal" procedures,” she stressed.

Under the GCQ's"new normal", Villaluna said there will be added dimensions like the cabin seating options where there will be rows dedicated for social distancing, adding that “when COVID-19 ceases, we will adjust our new normal accordingly.”